Account
Order
Shipping
Return & Refund
Account
- Do I need to sign up for an account?
- It’s not required, but it’s a good idea to have one as we regularly send out coupons to buyers and we are regularly updated on new products and stock availability!
Order
- Where’s my order?
- If you want to tracking your order, please contact customer service.
Shipping
- Why is my order delayed?
- Due to the global events, flights decreased frequency also government restricted movement, which will delay the delivery of orders. We are working around the clock to ensure that there are minimal delays and interruptions of our services, yet within limited resources and capacity, shipping and delivery will take longer time these days.
Return & Refund
- Can I exchange the item I received for a different size?
- We apology for the inconvenience caused due to size unfit. We accept exchange requests for most items within 7 days after you signed the parcle. Considering the time for return and reship, also the fast fashion nature of our business, we strongly recommend you apply to return for refund, then replace a new order with the correct size before it sold out.